Limited to the design table, it is easy for logo designers and administrators to become isolated and insulated from the perceptions of their constituency, clientele and customer base. Recently, the University of California realized something. Not only did the public reject the design of their new logo, but more importantly, their perception, right or wrong, [...]
The 7 Essentials of Branding with Authenticity
Certain brands have woven authenticity into their products, delivery and message. These brands have a distinctive look and feel about them that says, “This is the original,” or “This is the genuine article.” Over time, they have carved out a place at the apex of their category. A couple times a week we enjoy John [...]
4 Pillars of Brand Promise
A friend who is a Fortune 500 exec asked us recently, “What really makes a brand?” We knew he was an experienced and knowledgeable guy, and we owed him a thoughtful reply. What initially came to mind were all the elements that affect a brand: its logo, its catch phrase, its positioning, and so on. [...]
Brand Proliferation Can Hurt Sales
Having spent decades in the sales profession and as successful brand builders, we can tell you that there is a limit to the number of product offerings your company can sell. There is a tendency by production divisions to measure their success by how many different items they produce within a certain category. This usually [...]
Company Logos Require Careful Strategy to Change
The Datsun automobile spent five years to rebrand itself into the Nissan. First it was the Datsun, then the Datsun by Nissan, then the Datsun Nissan, then simply the Nissan. Although Nissan wants to bring back the Datsun name for economy cars in emerging markets, the Nissan name will remain as the standard bearer in [...]
Branding Consultants can be Generalists or Specialists
When it comes to finding a Branding Consultant, choose the right tool for the job. Since the term “branding” became so popular, many folks are now calling themselves Branding Consultants. Branding has always been a big part of marketing, but branding without marketing to back it up is just artwork and slogans. The more specific [...]
Building Customer Loyalty is Critical to Brand Survival
Over the life of your business, either you will build an ever-increasing loyal following, or your business will end. There’s no treading water when it comes to building customer loyalty. If you are not constantly growing your customer base, you are losing it. Satisfied customers, singing your praises to their friends, neighbors, co-workers and family, [...]